Clove Cigarettes Online Shiping and Delivery

Indonesian Clove Cigarette Online Store

Shipping Fee is FLAT by COUNTRY and by ORDER

( 1 shipping cost for 1 purchase order based on Country Destination, flat shipping cost for 2 - 10 cartons quantity)

Example : Order 2 carton Shipping Cost total $23, Order 10 Cartons Shipping cost total $23 too !!!

EMS RATES CLICK HERE

Purchaser bears outward shipping costs. We deliver to almost any destination in the world except Columbia, Israel, Italy, Luxembourg and Singapore because their duty custom doesn't allow imported cigarettes and cigars.

SHIPPING COURIER, TIMES AND TAXES

Clove Cigarettes Online provided 2 Option of Shipping Courier Service.

1. EMS or Express Mail Service, Estimated arrival time 5 - 10 business days normal condition, depends on destination and condition like weather and others. this Service provided tracking Number service. EMS RATES CLICK HERE. ( We personally suggest you to use this service because we can track it online )

You can track online your parcel shipped via EMS website or contact your local post office. Please note that before your parcel get into the customs of your country, the tracking is possible only from the EMS Indonesian.

2. RAMS or Registered Air Mail Service (Max order 7 Cartons), Estimated arrival time 2 - 4 weeks, depends on destination, this service include worldwide destination too. Prices almost half of EMS rates. RAMS RATES CLICK HERE

FOR HAWAII DESTINATION PLEASE DONT ORDER MORE THAN 1 CARTON OR YOUR ORDER WILL BE SEIZED BY THE HAWAII BORDER AND CUSTOMS.

( ***FOR UNITED STATES CUSTOMERS***, THIS SERVICE "RAMS" ONLY AVAILABLE FOR THE ZIP CODE DESTINATION FROM 80000 - 99999, THE STATES INCLUDES ARE : ALASKA, ARIZONA, CALIFORNIA, COLORADO, HAWAII, IDAHO, NEVADA, NEW MEXICO, OREGON, UTAH, WASHINGTON, AND WYOMING )

TO UNITED STATES, THERE IS 2 ARRIVAL UNIT

CALIFORNIA AND NEW YORK

CALIFORNIA NORMALLY GOT ARRIVED MORE FASTER THAN NEW YORK DESTINATION

( WHICH IS MORE CLOSER FROM INDONESIA )

AFTER REACH THE ARRIVAL UNIT,

THE PACKAGE WERE SENT AGAIN TO THE CITY DESTINATIONS

AND THE TIMES ARE DEPENDS ON HOW FAR THE CITY DESTINATION TO BE REACH

Clove Cigarettes Online using different shipping method for : Australia, Austria, Czech Republic, France, Germany, New Zealand and Switzerland.

For Australia and New Zealand

We recommend to use EMS service.

We close RAMS service to Australia only

We didn't guarantee that order will pass the Customs Clearance on Australia.

You will always pay the extra tax if you buy Cigarettes from Online.

So we suggest you to buy more than 1 carton per order, for cheaper shipping cost.

Please remember that you must mention your complete a valid shipping address while registering and placing orders. If the address is incomplete, you may not qualify for a refund as we are helpless in case of refund claims for orders which show incomplete shipping address. Always double check your postal code, city, state, street name, and building number. The more descriptive address you give, the less the trouble you would face at the time of delivery.

All orders will be dispatched after our payment processor has notified us of the purchase. All delivery dates are given in good faith and delays are the responsibility of the courier or the post service used. Confirmation of any loss by the courier or by the post can only be verified after a period of thirty days after dispatch.

The parcels are collected by Indonesian Post at 10 a.m. West Indonesian Time (UTC/GMT +7). Orders received after 10 a.m. are sent on the next business day. Orders received on Saturdays, Sundays and Indonesian public Holidays are sent on the first working day following reception.

For more information about shipping or order inquiries please e-mail our online 24 hours customer support at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or via phone please call us at +62-21-93339291

We offer a 100% Customer Satisfaction Guarantee. If for any reason you receive the goods in bad conditions, you can take advantage of our 14-day Return Policy and 100% Protection Guarantee.

Return Policy

If you do not receive your order within 21 business days, we will track your order. If your order is delayed and does not reach you within the indicated delivery timeframe we will start an official postal investigation. In such a case you will receive an investigation questionnaire containing a few basic questions. To qualify for a full refund you are obligated to reply to these questions properly. In case your order or parts of your order are missing you may qualify for a reshipment, a discount on your next order or a full refund.

If a problem is resolved in your favor, you will be provided with a refund that usually covers the price of the cigarettes. Money will be returned by being credited to your credit card. In some cases we have to take transaction costs, shipping charges and arrangement fees in account. If your shipment is misplaced or damaged, we guarantee a partial refund of your purchase price.

Before Purchase Order, please ensure that importing cigarettes by mailorder or internet is ALLOWED by your country or state law.

Any confiscated item by custom office WILL NOT BE REFUNDED.

How do I return my order? You must contact us with the following details in order for us to authorize a return:
Order #, First & Last Name
Item #(s) you want to return
Specify reason for return: damaged, received incorrect item or size, received duplicate item, quality of item not as expected, etc.

Wait for our Customer Service team to e-mail you with your Return Authorization & Instructions.
Rest assured, we will reship it to you at no additional cost-we will take care of the shipping charges as well, after we receive returned goods.

As prescribed by the law governing purchases by mail, the buyer has 30 days to return the purchased product. The product must be intact and contained in its original box and the order number must be attached. The buyer will provide suitable packing. The clove cigarette boxes must not have been opened. The buyer must inform that the package was returned in writing to our Customer Care Centre. Furthermore the buyer must enclose the order number. The buyer can also indicate the reason for rejecting the package. Any other information, complaints and remarks are welcome. The money will be reimbursed when the package is received back to our warehouse. The return address can be obtained from our Customer Care Center here or Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

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Clove Cigarettes Online proud to announce that we now accept all major VISA and MASTERCARDS

Pay by BaliPayment

Delivery will be by Express Mail Service Or Register Mail and insurred by PT. POS Indonesia.

Click here to see EMS Rates

Click here to track your delivery order in Indonesia.

Click here to check the package at your country

USA Delivery Route

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seisaman
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Monday, 6th -September' 2010
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Djarum Super

No. 1 Indonesia Cigarettes brands, almost have the same sweet tastes like Djarum Specials

Made of perfect blend of the finest tobaccos, superfine clove and natural spices, these low tar specially formulated to enhance your smoking experience

Original
Manufacturer
Guaranteed !
----------------------------
All of Clove Cigarettes
offered on this website are
guaranteed and manufactured
by the original manufacturer in
Indonesia.

FREE PICK 10 PACKS ON 1 CARTON